What accreditations do you have?
We are proud to be certified by The National Security Inspectorate's NSI Gold Scheme for the design, installation and maintenance of ...
What is the “engineer code”?
When your intruder alarm is installed, or when an existing alarm is taken over by a new company, it will ...
You didn’t install my intruder alarm system, can you still service it?
We don't service alarm systems belonging to other security companies. However, should you wish, we can take over the system ...
Is a wired or wireless intruder alarm system best?
There is no universal answer to this, as it all depends on your property and circumstances. Here are some things ...
How often should my intruder alarm system be serviced?
It is a National Security Inspectorate (NSI) requirement that bells only alarm systems are serviced annually. However, monitored alarm systems ...
What is a monitored alarm system?
Monitored alarm systems are actively monitored, 24/7, by an alarm receiving centre (ARC). The staff at these centres will respond ...
What is a keyholder?
A keyholder can be a trusted person that you nominate, who is willing to assist in the event of an ...
What if there is a fault with my alarm system in the middle of the night?
You have nothing to worry about! CIA has a team of emergency on-call engineers available 24 hours a day, 365 ...
If I get a security system installed, will I own it?
Yes, the system and all related equipment will belong to you, and the cost of it is factored in to ...
We already have an intruder alarm system installed but we aren’t happy with our current providers. Can we switch to you?
Of course, CIA regularly take over existing systems from other security companies. We will send one of our professional surveyors ...