Customer Testimonials
Below is a collection of real-life testimonials from customers who have worked with CIA Fire & Security. We believe that hearing from our satisfied customers is the best way to showcase the service we provide.
We always aim to exceed our customers’ expectations, and we’re proud to have received so much positive feedback from those we’ve worked with.
Whether you’re considering using CIA for the first time, or you’re a longtime customer, we hope these testimonials will give you a sense of the experience you can expect when you choose our company.
“Thank you for all your recent work on this site. The standard of installation, attention to detail, and overall end product has been really impressive.”
Mr H“Thank you, also just wanted to give some positive feedback on Ben. After our issues with our previous provider, we completely lost faith with the Avigilon system. He’s been great today and restored my faith in Avigilon and I think it’s finally working as it should be! We’re very happy we made the move over to CIA! All engineers have been great whilst on site too!”
Mrs E“We have been using CIA since our inception in 2007 and the service has always been first class.”
Mr E“CIA helped us to maximise coverage across our site and we are very impressed with the quality of the cameras and accompanying software. Ash and Zack were very professional and helpful throughout and were a pleasure to work with.”
Mr S“CIA were brilliant throughout, making sure their work was completed before our looming moving-in date with a very short lead time. Their skilled surveyors and engineers were able to design and install a system that is simple and secure. Perfect.”
Mr P“Zack was a nice young gentleman who did an excellent job, and it would be a pleasure to have him back again.”
Mrs D“CIA have given us excellent service for many years now and continue to do so. CIA have always done things in a timely manner with quality at the forefront.”
Mr C“I just wanted to say what a pleasure it was to have Zack with us recently when he installed our new system. I am sure people are quick to send critical feedback but I wanted to give Zack a big pat on the back. He is a delightful young man and a great credit to CIA.”
Mrs H“We are very pleased with the work done by the CIA engineers and team during, and after, the installation process of our new fire alarm system. The installation was carried out within the agreed deadlines and with high standards of professionalism and quality of work.”
Mrs H“CIA worked effectively with my teams to ensure they delivered an economic, quality security solution on time. We were impressed by their standards and work ethic.”
Mr H“I just wanted to say thanks for all your efforts so far in the new Trust. Your impact already has been huge.”
Mr S“Right from the onset, CIA translated our specific requirements, whilst giving us the benefit of their experience. Their installation engineers were both professional and courteous. I have no hesitation in endorsing CIA Fire & Security.”
Mr F“We have a good, long-standing relationship with CIA, who have supported us with our intruder and fire alarm systems, CCTV, access control, fire extinguisher servicing and gate automation. I have come to know and trust the good service CIA, their office staff and engineers provide.”
Mr L“CIA provided a competitive quote for the project, with their engineers working closely with the third party building contractors in a synchronized and efficient manner. Following our experience we would certainly recommend CIA as a security solution provider.”
Mrs B“The guys were really friendly and professional. We were really impressed. We will be recommending CIA.”
Mrs S“The engineer arrived promptly, he was very efficient and explained everything well. I am very pleased with the job and am grateful for your help with this.”
Mr J“CIA have been a pleasure to work with and I look forward to further developing our relationship as we continue to adapt to a world of progressing technology.”
Mr B“I just wanted to say how friendly and efficient your engineers were this afternoon. Thanks.”
Mrs M“Very impressed with the response by visiting today. Also appreciate the advice Rob gave on his visit. Thank you again for excellent service.”
Mr O“The engineer that has been here is excellent. Really professional, a pleasure to have around and a great credit to CIA.”
Mr P“A special thank you must go to Ashley and George. Ashley’s expertise and experience was totally evident. I was incredibly impressed with their willingness to get the job done. CIA have totally pulled the stops out today, in extremely adverse circumstances. Thank you.”
Mrs M“Tomasz is great! We’d definitely like him to come again. He really knows his stuff!”
Mrs E“CIA worked seamlessly with all teams within our group. From the minute a design was signed off, CIA handled the complete installation and they never failed to deliver.”
Mr C“A special thanks to the services provided by Kai, who was great. A very pleasant and thorough young man, and whose workmanship was very professional. All in all, a very good experience.”
Mr F“All installed and working. The engineer has carried out an excellent job, very neat and tidy too.”
Mr A“Thank you for sending Rob to survey site this morning. Rob’s time and knowledge was a breath of fresh air.”
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