What accreditations do you have?
We are proud to be a BAFE-registered organisation, registered to BAFE schemes BAFE SP101 and BAFE SP203-1 We are also certified by ...
How often should my fire alarm system be serviced?
It is a National Security Inspectorate (NSI) requirement that fire alarms must have the full system tested annually, with a ...
Do fire extinguishers need to be serviced?
To comply with British standards, currently BS5306, fire extinguishers need to be serviced by a “competent person” annually and have a full ...
What is a monitored alarm system?
Monitored alarm systems are actively monitored, 24/7, by an alarm receiving centre (ARC). The staff at these centres will respond ...
What is a keyholder?
A keyholder can be a trusted person that you nominate, who is willing to assist in the event of an ...
What fire extinguisher do I need for my property?
There are 5 main types of fire extinguishers available, each serving a different purpose: Water These can be identified by ...
How often should I test my smoke alarms?
You should test all smoke alarms in your premises weekly, by pressing the test button until the alarm sounds. If ...
What if there is a fault with my alarm system in the middle of the night?
You have nothing to worry about! CIA has a team of emergency on-call engineers available 24 hours a day, 365 ...
What is the difference between a mains or battery-powered smoke/heat detector, and a fire alarm system?
Mains or battery-powered smoke and heat detectors are sensor-based devices placed within a property to detect smoke or heat. Once ...
How do I know what type of fire alarm system I need?
If you are a homeowner, our fully trained professionals will visit your property to complete a free-of-charge, no obligation site ...