Monitoring

CIA Fire & Security’s professional monitoring services provide 24/7/365 coverage for both domestic and commercial premises. Through advanced CCTV, intruder alarm, and fire detection monitoring, we provide constant oversight and rapid response when it matters most.

With round-the-clock coverage, your property is actively supervised by trained operators who respond immediately to alerts. In the event of an alarm activation, verified notifications are issued directly to you, your nominated keyholders, or, where required, the emergency services. This fast, co-ordinated response helps minimise risk, disruption, and potential loss.

Unlike systems that simply record incidents, our video surveillance includes live verification. Operators assess footage in real time, challenge intruders using audio warnings upon activation, and co-ordinate directly with police or alarm response teams when genuine threats are identified. Video analytics with deep learning search engines can instantly reference hours of footage to locate any person or vehicle of interest.

Our NSI Gold-certified Alarm Receiving Centres (ARCs) are designed to be intelligent as well as responsive. Enhanced video analytics accurately differentiate between real security incidents and harmless activity, such as wind-blown objects or routine movement, reducing the risk of unnecessary callouts.

Fire safety is fully covered too. We monitor smoke detectors, heat sensors, and manual call points, with direct links to emergency services. All fire detection monitoring is compliant with BS 5839, helping protect lives and providing you with total peace of mind.