Direct Debit

Whether using Direct Debits to pay your household or business bills, or in this case service renewal and call out charges, the benefits are the same. The unique protection, provided by the Direct Debit Guarantee, offers you the peace-of-mind that, should there be an error in payment of a Direct Debit, you will be entitled to a full refund. Direct Debit is one of the safest and most convenient ways of paying your bills. Payments are made automatically, so bills are never forgotten, lost in the post or delayed by postal problems, and there’s no risk of late payment charges or service interruption. To allow us to offer the Direct Debit payment scheme, we have had to pass a careful vetting process and are closely monitored by the banking industry.

Modern life is hectic – but Direct Debit helps. It takes away much of the hassle associated with paying bills, and means that you can spend more time doing the things you want to.

Peace Of Mind

Automatic payments to ensure no bill elapses, is lost, or delayed, in the post.


You can forget about writing and posting cheques or paying online.


Direct Debit is widely known as the most secure form of payment.


You have the right to cancel at any time.

For Existing Customers

Follow these simple steps to sign up for Direct Debit payments:

  • Download and print out the Direct Debit Mandate here
  • Fill out and sign the forms as required
  • Email the mandate to: for the attention of Accounts
    Post the mandate to: FAO: Accounts, CIA Fire & Security Limited, Montsam House, 11 Love Lane, Cirencester, Gloucestershire, GL7 1YG
  • Alternatively, your Direct Debit can be set up over the phone. Simply call 01285 651025 to discuss your payment options.

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