keyholding & Response
Alarm activations can happen at any time, day or night, rain or shine, meaning it is not always easy or possible to rely on family, friends or staff to assist at your property. CIA’s Keyholding & Alarm Response offices are manned 24 hours a day, 365 days a year, by fully trained Alarm Response Operatives.

If you have a communicated alarm, the ACPO (Association of Chief Police Officers) require 2 key holders, but if you use a professional key holding company like CIA, then no other key holders are required.

The primary purpose of an alarm is to protect your home or business from an intruder, but in the event of an activation, you may not want to put your family, friends or employees into a situation that could risk their safety. CIA’s Alarm Response Operatives are professionally trained in dealing with all sorts of emergency situations.

Key holding can also be used to help protect your workforce, by using our service to lock up your property or accompany lone workers off the premises at night.

Your home is your castle, and they come in all shapes and sizes. We look after everything from single bed apartments to manor houses. You may also have a second home that is unoccupied for long periods at a time. We can respond to alarm activations and provide a report after we have handled the incident, or liaise with you directly whilst we are there, if you wish.

On notification that there has been an activation at your property, we will:


Attend your property in a CIA Alarm Response Vehicle


Inspect the exterior of the property


Access the premises


Identify the cause of the activation


Resolve the problem

The most important thing is that you are safe in the knowledge your home is protected and alarm activations will not go unanswered, providing peace of mind.

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